Last updated: March 2026
QX137 ("we", "us", "our") operates the website qx137.com and associated services including our Instagram account (@qx137official) and WhatsApp business number (+91 81787 47487). This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through any of these channels.
We collect information through the following channels:
a) Website Contact Forms
Name, WhatsApp number, business name, business type, and any details you provide about your project requirements.
b) Instagram Direct Messages
When you send us a direct message on Instagram, we collect your Instagram username, Instagram-scoped user ID, and the content of your messages. We use this information to respond to your enquiries about our web design services. Message history is stored to provide contextual and relevant responses.
c) Instagram Comments
When you comment on our Instagram posts, we collect your username, comment text, and the associated post. We may reply to your comments publicly.
d) WhatsApp Messages
When you message us on WhatsApp, we collect your phone number, name (as set on WhatsApp), and message content to assist you with your enquiry.
We do not sell, rent, or share your personal data with third parties for marketing purposes. We never initiate unsolicited messages — we only respond to conversations you start.
We use the following third-party services to operate our platform:
Each of these services has their own privacy policies. We only share the minimum data necessary for each service to function.
We use AI technology to help us respond to your messages quickly and accurately. Your message content is processed by our AI system to generate relevant responses about our services. We do not use your messages to train AI models. The AI acts as a QX137 team member to provide you with accurate information about our web design services, pricing, and processes.
Your data is stored securely using industry-standard encryption. Conversation logs (Instagram DMs, WhatsApp messages) are retained for up to 12 months to provide continuity in our customer support. Project-related data is retained for the duration of your project and up to 12 months after completion. You may request deletion of your data at any time (see Section 7).
This website uses minimal, essential cookies for analytics purposes only. No advertising or tracking cookies are used. We do not use cookies to track your activity across other websites.
You have the right to:
To exercise any of these rights, contact us at hello@qx137.com or send "DELETE MY DATA" to our WhatsApp at +91 81787 47487. We will process your request within 30 days.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmission is encrypted using HTTPS/TLS. Database access is restricted to authorised personnel only.
Our services are intended for business owners and professionals. We do not knowingly collect personal information from children under 18. If you believe we have collected data from a minor, please contact us immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
For any privacy-related queries, data access requests, or data deletion requests: